The easy answer is "it depends", however most refinishing jobs take approximately 4-7 days. There are many variables which can lenghten the process. Larger homes or living spaces, repairs, removals, staining and enhancements will all require additional time. We can give you a more accurate estimate when we complete your in-home evaluation.

Some people are able to stay in the home while we complete the job if they have access to amenities without needing to walk on the floor. It is crucial that there is no traffic on the floor from when we start the final sanding process. This is to prevent any contamination to the unprotected wood and to allow us to provide our clients with the highest quality of craftmanship. Normal use of the floor can be expected in 24-72hrs after our final coat of finish depending on which finish is used.

Most of our customers do find alternative living arrangements temporarily so we can focus on doing our best to give you amazing results. Each situation is a little different and this may not always be an option, we will do our best to schedule access between coats if absolutely necessary. It may be beneficial to stay with a friend, relative or hotel for a few days.

When Refinishing we require everything to be off the floor prior to the scheduled start date. You will need to remove all furniture, appliances, electronics, toilets, pedistal sinks and interior doors where work is taking place. Wall fixtures such as breakables and pictures should also be taken down as our equipment can create vibrations and could cause items to fall. Every home is different, but most people can shuffle their items into other rooms or basements/garages. For those who cannot, we can refer you to a quality moving company and would suggest renting a temportary storage unit that can be placed on your driveway or stored offsite until the job is completed.

We are first and foremost flooring specialists, therefore we are unable to move contents, detach or reconnect gas lines, electricial and or plumbing on any appliance or fixture. Although we do not offer these services we can arrange and schedule a local certified professional to do so and include the additional cost to your invoice.

The health and safety of our team and of our clients is a top priority. This is why we have invested in top of the line equipment and use high quality eco friendly products to make sure we do not significantly effect air quality. Our dustless sanding service collects 98% of dust and have integrated HEPA filter vacuums. We use low VOC stains, oils and finishes all green certified. There may be a slight scent shortly after coats are applied, but they dissipate quickly.

Yes we can spot repair and match to rest of a site finished floor but this depends on a few factors as to how close of a match we can acheive. When we refinish a floor we keep a file of the exact sanding process and products used so we can provide an exact match when doing a repair down the road if need be. That being said, when doing repairs on existing floors where we dont have this information we can do our best to mimic the same colour and sheen but do not guarentee a 100% exact match. The circumstances involving older aged floors, are that, in time they will patina, darken, amber and or yellow in shade. This is due to light exposure and time. This is an occurance not a colour and therefore difficult to exactly match. We assess each floor on a case to case basis, so please reach out and we can discuss your options further.

It depends on how much wear layer exists on your floor. We offer engineered hardwood with a 3-6mm wear layer which can be refinished 2-4 times before requiring replacement. Unfortunately we do see a lot of what we refer to as "1 life floors" where the engineered wood floor has very thin wear layer not thick enough to accommodate a refinishing. We can usually tell from a few pictures of a board if a engineered floor can be refinished or not. So please feel free to reach out and send us a pic, we will do our best to help!

Yes. In order to properly sand and finish, we require the baseboards or quarter round to be removed. We do offer this service where we remove, number, bundle and re install them once the floor is complete. At times, very old pieces of wood are prone to breakage, and paint touch ups are likely to be needed after re-installing them, but every bit of caution and care is excercised during the remove and replace process.

This Depends on the severity of the stain. Majority of the time, stains and or cupping due to water damage can be sanded out. However, If there is a deep stain that has penetrated deep into the wood, we may suggest replacing the damaged boards. On floors that have significant staining throughout, we recommend staining a darker colour to help mask the stains.

After our first sanding pass we will trowel fill the entire floor with a waterbase filler to fill gaps and small holes, however, because wood is a natural material, seasonal contraction and expansion is expected. Maintaining humidity levels in your home to stay in the "sweet spot" (45%RH) will assist in reducing movement. It is possible for wood filler to be compressed between boards and "walk out". If you notice it, you will want to clean the area. On some older floors with movement we recommend not filling the floor during the refinishing process.